Frequently Asked Questions
- How does emergency home physio work?
1. Book online, for urgent cases call or leave us a message at 0415 238 432.
2. You will receive a free phone consultation within 2 hours regarding your symptoms, concerns, goals, and expectations.
3. If appropriate, an in-person or telehealth appointment will be organised - How long are appointment?
Initial appointment are up to 45 mins. Subsequent appointment times may vary depending on your situation and treatment needs.
- Do I need a referral letter?
No, you don't need a referral to see a physiotherapist. However, if you are under the Medicare Chronic Disease Management plan (previously EPC), you will require a referral from your doctor.
- Can I claim my private health insurance?
Part of your consultation may be claimed on private health insurance extras depending on your level of coverage.
- How much does it cost?
Fees vary depending on the treatment time required and your location.